Privacy Policy
This privacy policy (this “Privacy Policy”) sets out how Kite Company Creator Limited and their affiliates and subsidiaries (“Company”) collect, use, and disclose the information, including personal information, we collect about users of our websites, including www.kitecreator.com and any other websites on which we post this Privacy Policy, as well as the services available through our websites (collectively, the “Sites”).
Please note that this Privacy Policy applies only to information collected from you by Company via the Sites, not to information collected offline, at retail stores or other distribution channels, or through other direct contacts with Company representatives.
CONSENT
BY SUBMITTING PERSONAL INFORMATION TO COMPANY OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT COMPANY MAY COLLECT, USE AND DISCLOSE THAT PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting Company at the address provided below. If you refuse or withdraw your consent, Company may not be able to provide you or continue to provide you with certain services or information, which may be of value to you.
REVISIONS TO THIS PRIVACY POLICY
Company may change, modify, add or remove portions of this Privacy Policy from time to time, without prior notice to you. We will post the revised Privacy Policy on the Sites and will update the effective date for the Policy. If we materially change the way that we collect, use or disclose personal information about you, we will endeavor to provide you notice of this, such as by highlighting it on the Sites or sending you an email at your email address of record. Such material changes will apply to any personal information collected on or after the date posted.
This Privacy Policy was last updated October, 2021.
COLLECTION OF YOUR INFORMATION
Company may collect personal information, about you, directly from you, automatically via your use of the Sites, and in some cases from third parties. The information we collect about you may include information provided in connection with the following activities:
Registering or filling in forms on the Sites. This includes information you may provide when you request additional information about Company’s products and services or sign up to receive Company’s e-mail newsletters or coupons.
Providing product feedback or making other submissions to Company.
Requesting information or assistance through the Sites. Company may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
Using other features of the Sites that may be offered from time to time, and may require such information in order to utilize the feature, such as commenting on our blog posts.
Generally, the personal information that Company may collect may include your name, email address, telephone number, and any other personal information that you choose to include in your profile, or in other communications to Company. If you provide us with personal information about another person, you represent and warrant that you have the right and authority and have obtained all necessary consents to provide us with such information.
Company may also collect information about your use of our Sites, which may include, but is not limited to, the frequency of user visits to the Sites, the routes by which users access the Sites and use hyperlinks available on the Sites and other clickstream data. Company may collect information about a users’ browser type, operating system type, users’ IP address, including general location information, the length of time a user visits our Sites, the pages they view and activities they engage in, and date and time stamps, the referring URL, or the webpage that led a user to our Sites. Company or its service providers and agents may process and use this data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites and the Sites’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as cookies, pixel tags, log files, java script and other technologies. We may combine this information that we collect about your use of our Sites, with other information, including personal information we collect about you.
COOKIES
Like many websites, Company and our third party service providers utilize “cookies” to maintain a record of your visit to the Sites. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Company with personal information.
Cookies help Company to improve the Sites and to deliver more personalized service by enabling Company to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Company’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Sites to, among other things, track the activities of visitors to the Sites, help us manage content, and compile statistics about usage of the Sites. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Sites. We also may use other analytic means to evaluate our Sites. We use these tools to help us improve our Sites, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.
USE OF YOUR PERSONAL INFORMATION
Upon Company’s collection of your personal information, Company may use such personal information for the following purposes:
To develop, enhance, market sell or otherwise provide information, products or services in accordance with applicable law;
To establish and conduct commercial relationships, including to process purchases or other transactions through the Sites and to conduct or administer other transactions that you may engage in with Company on or through the Sites;
To contact you and to respond to any communications that you may have had with us;
To troubleshoot problems with the Sites;
To customize your experience or homepage on the Sites;
To develop and manage Company’s business and operations;
To enforce Company’s Terms of Use or comply with this Privacy Policy;
To detect and protect Company and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Company’s policies and contractual obligations;
To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Company;
As permitted by, and to comply with, any legal or regulatory requirements or provisions; or
For any other purpose to which you consent.
Personal information collected on the Sites may be stored and processed in Canada. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.
DISCLOSURE OF YOUR INFORMATION
We may share your information, including personal information, as follows:
To our subsidiaries or affiliates, consistent with this Privacy Policy;
To third parties whom Company hires to provide services on Company’s behalf, including support services, website services, delivering promotional materials, and answering customer questions about Company’s products and services. Company will only provide those third parties with the personal information that they need to deliver the services to Company and/or on Company’s behalf, and they will be contractually prohibited from using that information for any other purpose.
In order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena or as otherwise permitted or required by law
Where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Company is involved.
Company may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
RETENTION OF YOUR PERSONAL INFORMATION
The personal information that you provide will be retained by Company in accordance with applicable laws. However, Company will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Company business purposes.
CHOICE AND OPT-OUT PREFERENCES
Company does not collect your personal information unless you choose to provide it. If, at any time, you prefer not to receive further promotional email communications from Company (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such promotional communications by means of a link provided in every promotional e-mail that is sent to you by Company. If you opt out of receiving emails about recommendations or other promotional information we think may interest you, we may still send you emails about your account or any orders or services you have requested or received from us.
QUESTIONS OR COMMENTS
Company welcomes questions and comments about this Privacy Policy. Questions or comments should be directed to:
Kite Company Creator
Attention: Privacy Officer
marketingteam@kitecreator.com
+1 (604) 849-0090
1034 Tobermory Way, Squamish, BC, Canada, V8B 0G1Privacy Policy
This privacy policy (this “Privacy Policy”) sets out how Kite Company Creator Limited and their affiliates and subsidiaries (“Company”) collect, use, and disclose the information, including personal information, we collect about users of our websites, including www.kitecreator.com and any other websites on which we post this Privacy Policy, as well as the services available through our websites (collectively, the “Sites”).
Please note that this Privacy Policy applies only to information collected from you by Company via the Sites, not to information collected offline, at retail stores or other distribution channels, or through other direct contacts with Company representatives.
CONSENT
BY SUBMITTING PERSONAL INFORMATION TO COMPANY OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT COMPANY MAY COLLECT, USE AND DISCLOSE THAT PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting Company at the address provided below. If you refuse or withdraw your consent, Company may not be able to provide you or continue to provide you with certain services or information, which may be of value to you.
REVISIONS TO THIS PRIVACY POLICY
Company may change, modify, add or remove portions of this Privacy Policy from time to time, without prior notice to you. We will post the revised Privacy Policy on the Sites and will update the effective date for the Policy. If we materially change the way that we collect, use or disclose personal information about you, we will endeavor to provide you notice of this, such as by highlighting it on the Sites or sending you an email at your email address of record. Such material changes will apply to any personal information collected on or after the date posted.
This Privacy Policy was last updated October, 2021.
COLLECTION OF YOUR INFORMATION
Company may collect personal information, about you, directly from you, automatically via your use of the Sites, and in some cases from third parties. The information we collect about you may include information provided in connection with the following activities:
Registering or filling in forms on the Sites. This includes information you may provide when you request additional information about Company’s products and services or sign up to receive Company’s e-mail newsletters or coupons.
Providing product feedback or making other submissions to Company.
Requesting information or assistance through the Sites. Company may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
Using other features of the Sites that may be offered from time to time, and may require such information in order to utilize the feature, such as commenting on our blog posts.
Generally, the personal information that Company may collect may include your name, email address, telephone number, and any other personal information that you choose to include in your profile, or in other communications to Company. If you provide us with personal information about another person, you represent and warrant that you have the right and authority and have obtained all necessary consents to provide us with such information.
Company may also collect information about your use of our Sites, which may include, but is not limited to, the frequency of user visits to the Sites, the routes by which users access the Sites and use hyperlinks available on the Sites and other clickstream data. Company may collect information about a users’ browser type, operating system type, users’ IP address, including general location information, the length of time a user visits our Sites, the pages they view and activities they engage in, and date and time stamps, the referring URL, or the webpage that led a user to our Sites. Company or its service providers and agents may process and use this data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites and the Sites’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as cookies, pixel tags, log files, java script and other technologies. We may combine this information that we collect about your use of our Sites, with other information, including personal information we collect about you.
COOKIES
Like many websites, Company and our third party service providers utilize “cookies” to maintain a record of your visit to the Sites. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Company with personal information.
Cookies help Company to improve the Sites and to deliver more personalized service by enabling Company to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Company’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Sites to, among other things, track the activities of visitors to the Sites, help us manage content, and compile statistics about usage of the Sites. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Sites. We also may use other analytic means to evaluate our Sites. We use these tools to help us improve our Sites, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.
USE OF YOUR PERSONAL INFORMATION
Upon Company’s collection of your personal information, Company may use such personal information for the following purposes:
To develop, enhance, market sell or otherwise provide information, products or services in accordance with applicable law;
To establish and conduct commercial relationships, including to process purchases or other transactions through the Sites and to conduct or administer other transactions that you may engage in with Company on or through the Sites;
To contact you and to respond to any communications that you may have had with us;
To troubleshoot problems with the Sites;
To customize your experience or homepage on the Sites;
To develop and manage Company’s business and operations;
To enforce Company’s Terms of Use or comply with this Privacy Policy;
To detect and protect Company and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Company’s policies and contractual obligations;
To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Company;
As permitted by, and to comply with, any legal or regulatory requirements or provisions; or
For any other purpose to which you consent.
Personal information collected on the Sites may be stored and processed in Canada. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.
DISCLOSURE OF YOUR INFORMATION
We may share your information, including personal information, as follows:
To our subsidiaries or affiliates, consistent with this Privacy Policy;
To third parties whom Company hires to provide services on Company’s behalf, including support services, website services, delivering promotional materials, and answering customer questions about Company’s products and services. Company will only provide those third parties with the personal information that they need to deliver the services to Company and/or on Company’s behalf, and they will be contractually prohibited from using that information for any other purpose.
In order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena or as otherwise permitted or required by law
Where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Company is involved.
Company may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
RETENTION OF YOUR PERSONAL INFORMATION
The personal information that you provide will be retained by Company in accordance with applicable laws. However, Company will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Company business purposes.
CHOICE AND OPT-OUT PREFERENCES
Company does not collect your personal information unless you choose to provide it. If, at any time, you prefer not to receive further promotional email communications from Company (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such promotional communications by means of a link provided in every promotional e-mail that is sent to you by Company. If you opt out of receiving emails about recommendations or other promotional information we think may interest you, we may still send you emails about your account or any orders or services you have requested or received from us.
QUESTIONS OR COMMENTS
Company welcomes questions and comments about this Privacy Policy. Questions or comments should be directed to:
Kite Company Creator
Attention: Privacy Officer
marketingteam@kitecreator.com
+1 (604) 849-0090
1034 Tobermory Way, Squamish, BC, Canada, V8B 0G1